Attendee How to Guide

23 November 2021
Held under the patronage of His Excellency Shaikh Mohammed bin Khalifa Al Khalifa, Minister of Oil, Kingdom of Bahrain
Held under the patronage of His Excellency Shaikh Mohammed bin Khalifa Al Khalifa, Minister of Oil, Kingdom of Bahrain

USING HOPIN AS an attendee

REMINDER: The Event will take place on the 23 NOVEMBER 2021 and the programme schedule is set to the time zone of Saudi Arabia (GMT +3:00). 

Important: It is recommended for attendees to use their personal laptop/computer when accessing the event link. Please be guided and read the attendee's code of conduct

For Saudi Aramco employees, please access the event link using the Microsoft Edge browser.


Registration is free for everyone to attend LEWAS Virtual Awards and Symposium. Once you complete your registration, you will receive a confirmation email with the link to join the event and further information on how to use the Hopin platform. The email will be sent from with the subject line "Your access to LEWAS".

Click on the ‘Click to join’ button in this email and follow the steps below to create your profile for the event. Creating your profile is an important step to ensure that you can network with other attendees that are the most relevant to you to make the most out of the B2B and networking opportunities throughout the symposium.

Step 1. Register here 

Step 2. Select the ticket type that matches your profile

Step 3. Sign up for a Hopin account. If you have an existing Hopin account you may use the same login details.

Step 4. Edit your profile

virtual platform features


The Stage area is where keynote and panel discussions will take place, while workshops will take place in the Sessions area. You can ask questions directly to the speaker through the chat feature. 

LEWAS Networking Area

In-app Messaging and Private Video Calls
Check out who else is attending the LEWAS Virtual Awards and Symposium and make meaningful connections through-out the event! You can explore who else is attending the event by clicking on the ‘People’ tab. You can search by keywords including company name or title, and see the professional background information of other attendees. This platform allows you to send personal messages to other attendees and invite them for a video call.

Tip: Watch the video tutorial to see the platform's networking features in action!



Participate in the “Networking” area 
The Networking area automates the discovery of new connections based on your profile via one-on-one meetings that are similar to a FaceTime call for a set time of 60 seconds. You can leave at any time and be given the option to click the "Connect" button during the call to exchange contact information. 


There are four different chat walls on Hopin, the Event, Stage, Session and Expo chat. The event chat is for symposium-wide discussions. It’s accessible on every page of the platform. The stage and session chats are for discussions during stage or session presentations. Expo chat allows the attendee and the exhibitor to chat on the booth. 

Attendees can share their questions to the speakers on the stage or session chat wall while questions to exhibitors can be shared on the expo chat wall.


The full event schedule is listed on the homepage or 'Reception' area of the LEWAS Virtual Awards and Symposium platform. All the discussions on each event day are listed, and you can also search (Crtl + F) a session title or a speaker name. 

If you find a session you are interested in attending, you can add to your calendar by clicking on the calendar icon on the right side of each session.



All sessions are recorded and will be shared to the public after the event. 

troubleshooting tips


What is Hopin Networking? What happens when I click the Ready button?

You can meet random attendees through one-on-one video networking and this option is only available during breakout sessions. 

When an attendee clicks the Ready button they are immediately matched with a random fellow attendee via face-to-face video, similar to chat roulette. Meetings end automatically after 3 minutes. Attendees can leave at any time.

What happens when I send an attendee a direct message?

Attendees can message each other through direct messages. To send a DM, find the person you wish to chat with in the People tab, click their profile photo and send the message. A red dot in the recipient’s People tab and on the envelope icon (top right) will let them know they have a new message.

What happens when I invite another attendee to a video call?

The attendee will receive a direct message letting them know that you’ve invited them to a video call. You will both receive a link to a private session room within Hopin. The room will allow up to five people to share their webcam, therefore you may share the link with up to three other people.

How do I access the online conference?

Make sure that you are registered, click here if you have not. Once registered, attendees will receive an email from “LEWAS Virtual Awards and Symposium < >” with the subject “Your registration to attend has been confirmed”. The email will give you access to the official conference Hopin event. Click the "Accept Registration" button to enter the conference.

Can I join the event using a smartphone? 

Yes, you can use your smart phone to join the event, however, for better experience we highly suggest to use a personal laptop or a computer. 

What technology do I need?

Use an  updated browser for best experience. Hopin recommends Chrome and Firefox. An internet connection that allows you to participate in a Google Meet or Zoom call should be sufficient for the Hopin platform.

Do I have to download a special software to run Hopin?

No. Hopin runs in your browser.

Can I listen to the conference via a regular handset phone?

No. Audio can only be heard online through Hopin. There is no dial-in option. 


What’s the difference between the Event, Stage, and Session chat?

The event chat is for conference-wide discussions. It’s accessible on every page of the platform. The stage and session chats are for discussions during stage or session presentations.

What happens when I @ mention someone in the public event chat channels?

Users can type the @ symbol and a few characters of an attendee’s first name to highlight that person’s name and profile within the chat stream. The mentioned attendee does not receive a notification.

How can I get the details of the person I have connected with?

Networking conversation partners may decide to share contact information by clicking the Connect button. If both parties click Connect, the pair can find each other’s contact information (email address and social media) via the Connect section of their Hopin account. (Learn more about the Connect feature)


Phone Number: +971 4427 0739