Privacy & Data Use Policy
LEWAS takes your privacy seriously and is committed to protecting your privacy rights. We want you to know why we collect your personal information, what we collect, how we use it & how we protect your data.
About Worldwide Energy Events Experts FZ LLC (E3) and Middle East Energy Events FZ LLC (ME3)
We are an event management company and promoter focused exclusively on delivering, and collaborating with, premium trade events within the energy sector. These events address topics and issues that are critical to the oil, gas, petrochemical and renewable industries.
Our senior management has more than twenty years’ experience in organizing and managing the business to business conferences and exhibition in more than 25 countries.
We operate worldwide from our headquarters in Dubai, United Arab Emirates.
What does this Privacy Policy Cover?
This Policy applies to any information you provide to the 24th World Energy Congress, through their event websites, mobile apps, communications by email and through social media, by telephone and in person. It also covers any information we receive from third parties.
By using the products and services provided by the 24th World Energy Congress, including browsing our websites, registering or logging in, you agree that we may use your information as outlined in this Policy.
The purpose of this privacy policy is to set out the purposes for which, and the manner in which, we may collect and use personal information that we may obtain about you so that you can make an informed choice about using the Site.
What Information Do We Collect?
The information you provide to us
We may collect some or all the following information when you register online, download forms, subscribe to newsletters, fill-up onsite registration forms, share your business cards:
· Personal Information (First and Last Name, Email Address, Telephone and Mobile, Date of Birth, Scanned Photo ID)
· Sensitive Personal Information (passport details, credit card details)
· Your Business Information (Position, Company Name, Email Address and Company Address, Contact Number)
· Other person or organization’s information to verify the information you have provided
· Information about products and services you've enquired about or shown an interest in
Information we automatically collect
Usage information – we keep track of user activity, the configuration of their computers, and performance metrics related to their use of the Services.
Log information – we log information about our customers including Internet Protocol (“IP”) address. Information collected by cookies and other similar technologies – we use various technologies to collect information which may include saving cookies to users’ computers. We save your email consent for future reference.
How We Use Your Information
By using our websites, applications and other products and services, you agree that we may collect, hold, use or otherwise process your information (including personal information) for the purpose of providing you with those products, services and offer alternatives NB sensitive personal information will only be held for the purpose of registration and will not be processed or passed on outside the appointed registration suppliers(s) in any other way:
Registration
If you’ve registered to attend any of our events, we collect your information to process and manage your registration through a third-party registrations company.
You may receive communications via email, SMS and phone to update you regarding the event you are attending. Using the information, you have provided, we will create a profile for you to access all event tools which are managed by third-party companies.
Promotion & Marketing
We collect your information when you request for our content marketing assets and when you use our website and event applications.
You may receive personalized recommendations and marketing that are tailored based on the information you provided to us and interaction on our website, applications and through our trusted partners vis SMS, telephone or email. Based on the information received, we will carry out statistical, technical and logistical analysis and strategic development and create personalized content and advertisements.
We may also be in contact with you about other events or services of ours that we believe may interest you.
Customer Service
We also collect information when you contact us to respond to your request, question, or issue, and to follow up on the resolution.
Who We Might Share Your Information With
When we share your information with our vendors and partners, your information will be shared electronically via encrypted connections. We usually remain the data controller of your information and the other companies only process data under our instructions and cannot use the information for anything else. We take all reasonable efforts to ensure these third parties process your data securely.
· In order to provide you with a better service the 24th World Energy Congress and other carefully selected third parties (such as our sponsors or partners), would like to use your personal information to send you information about their products and services which we think may be of interest to you. Where we and/or they have appropriate authorisation/consent, we/they may send you mailings by post, call you or send you e-mails, SMS' and faxes.
· Your personal information may also be shared with government entities and regulatory authorities as required by law. The use that such government entities and regulatory authorities make of your personal information is outside of our control and we do not accept any liability in this regard.
Use of Cookies and Other Tracking Technologies
The Site uses a variety of technical methods for tracking purposes, including cookies. A cookie is a small text file written to a user's hard drive that contains the 'User ID'. Cookies record those areas of the website that have been visited by the computer in question, and for how long. The use of cookies and tracking technologies is now widespread by websites in order to track traffic flows. We use cookies and other tracking technologies to enable us to offer certain time-saving features to our users, such as one-time log in, and pre-populating name and address fields. If a user sets up their browser to reject cookies or other tracking technologies, he or she may still use the websites, although functionality will be impaired.
We may combine your visitor session information or other information collected through tracking technologies with personally identifiable information in order to understand and measure your online experiences and to determine what products, promotions and services are likely to be of interest to you.
We also use these technical methods in HTML e-mails that we send to our visitors for a number of purposes, including: (i) to determine whether our visitors have opened or forwarded those e-mails and/or clicked on links in those e-mails, (ii) to customise the display of banner advertisements and other messages after a visitor has closed an e-mail, and (iii) to determine whether a visitor has made an enquiry in response to a particular e-mail.
Cookies and other technical methods may involve the transmission of information either directly to us or to a third party authorised by us to collect information on our behalf. The information from the use of such technical methods may be collected in a form that is personally identifiable.
Period of Grace
We will take all reasonable efforts to update your records as promptly as practical. However, you may continue to receive communications for a transitional period whilst we process your request.
Hyperlinks and Third-Party Advertising
Our websites may contain links to other websites. Their inclusion cannot be taken to imply any endorsement or validation by us of the content of such other websites. We are not responsible for the privacy practices of such websites and nor do we accept any liability in connection with the content or otherwise of such websites.
Sale of the Business
In the event that our business is sold or integrated with another business, your details will be disclosed to our advisors and any prospective purchaser's advisors and will be passed to the new owners of the business.
Changes to this Privacy & Cookies Policy
We reserve the right to make changes to our Privacy & Cookies Policy at any time. Where changes are made, we will send an update via our newsletter to give you an option to unsubscribe or opt-out. Your continued use of our websites, apps, or other products or services is an indication of your acceptance of these changes.
User's Right to Opt-Out
If you do not want to receive communications from us, other entities within E3/ME3 or third parties you may opt out of such communications by clicking on the unsubscribe link or by contacting us.
Contact Us
If you have any questions about this privacy policy or if you wish to review or receive a copy of the personal information that we hold about you, or feel that your privacy has been compromised, please contact us at:
Data Team: data-controller@wec24.org or call us at +971 4427 0739
E3/ME3 Head Office, PO Box 478839, Dubai Studio City Tower, Office 605, Dubai Studio City, Dubai, UAE.