On 27 - 29 October, we are hosting LEWAS 2020 in a virtual setting using the Hopin platform for the first time.
To ensure a smooth experience for all our speakers, exhibitors and participants, we have put together a user’s guide on how to use the Hopin platform, as well as tips on how to enhance your profile and answers to some frequently asked questions.
Read the guide to make the most out of your participation at LEWAS Virtual Awards and Symposium!
What is Hopin Networking? What happens when I click the Ready button?
You can meet random attendees through one-on-one video networking and this option is only available during breakout sessions.
When an attendee clicks the Ready button they are immediately matched with a random fellow attendee via face-to-face video, similar to chat roulette. Meetings end automatically after 3 minutes. Attendees can leave at any time.
What happens when I send an attendee a direct message?
Attendees can message each other through direct messages. To send a DM, find the person you wish to chat with in the People tab, click their profile photo and send the message. A red dot in the recipient’s People tab and on the envelope icon (top right) will let them know they have a new message.
What happens when I invite another attendee to a video call?
The attendee will receive a direct message letting them know that you’ve invited them to a video call. You will both receive a link to a private session room within Hopin. The room will allow up to five people to share their webcam, therefore you may share the link with up to three other people.
How do I access the online conference?
Make sure that you are registered, click here if you have not. Once registered, attendees will receive an email from “LEWAS Virtual Awards and Symposium < email@example.com >” with the subject “Your registration to attend has been confirmed”. The email will give you access to the official conference Hopin event. Click the "Accept Registration" button to enter the conference.
Attendees that register on the day of the event, 0:00-13:00 UTC (outside of conference hours) will be added by 13:00 UTC. Attendees that register between 13:00-0:00 UTC (during conference hours) will be added within 15 minutes of registration.
What technology do I need?
Use an updated browser for best experience. Hopin recommends Chrome and Firefox. An internet connection that allows you to participate in a Google Meet or Zoom call should be sufficient for the Hopin platform.
Do I have to download a special software to run Hopin?
No. Hopin runs in your browser.
Can I listen to the conference via a regular handset phone?
No. Audio can only be heard online through Hopin. There is no dial-in option.
What’s the difference between the Event, Stage, and Session chat?
The event chat is for conference-wide discussions. It’s accessible on every page of the platform. The stage and session chats are for discussions during stage or session presentations.
What happens when I @ mention someone in the public event chat channels?
Users can type the @ symbol and a few characters of an attendee’s first name to highlight that person’s name and profile within the chat stream. The mentioned attendee does not receive a notification.
How can I get the details of the person I have connected with?
Networking conversation partners may decide to share contact information by clicking the Connect button. If both parties click Connect, the pair can find each other’s contact information (email address and social media) via the Connect section of their Hopin account. (Learn more about the Connect feature)